SanEcoTec® Ltd. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.SanEcoTec.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:  

  • Google Analytics

Additionally when you subscribe to the All about AVIVE® newsletter or fill out the contact form through the Site, we collect certain information from you, including your name and e-mail address. We refer to this information as “Subscription Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Subscription Information. Publicly available information, such as a public directory listing of your name, address, and telephone number are not considered personal information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Subscription Information that we collect to send you the newsletter or to respond to an inquiry. Additionally, we use this Subscription Information to:

  • Communicate with you any special offers, promotions or events
  • Respond to requests or inquiries via the contact form

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here:  

  • https://www.google.com/intl/en/policies/privacy/.  

You can also opt-out of Google Analytics here:  

  • https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Otherwise, we do not share, sell, trade, or otherwise transfer your Personal Information with/to third parties.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. This includes, for example, firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet, and we also employ application-layer security features as further protection.

While no method of transmission over the Internet, or method of electronic storage, is 100% secure, if we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

DATA RETENTION

When you subscribe to our newsletter or fill-out the contact form through the Site, we will maintain your Subscription Information for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law, or  until you ask us to delete this information.

DO WE USE COOKIES ON THE SITE?

Yes. Cookies are small files that a website transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Most web browsers are initially set up to accept cookies. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@sanecotec.com or by mail using the details provided below:

  • 5636 Manotick Main St., Ottawa, ON, K4M 1B3, Canada

We have procedures in place to receive and respond to complaints or inquiries about our handling of Personal Information. We will describe the complaint procedures to anyone who makes inquiries or lodges complaints.

If you are not satisfied with our response after making a complaint, you may have recourse to additional remedies under applicable privacy legislation. For further information, please contact the federal Privacy Commissioner or your provincial or regional Privacy Commissioner, as applicable.

SanEcoTec