Overview
This Privacy Policy describes how SanEcoTec handles information you provide through this website, including the Contact and consultation forms.
Information we collect
- Contact details: the name, email address, and message you enter in the Contact form.
- Consultation details: the water-user type, name, and email address you provide, plus any company name, water setup details, phone number, or job title you choose to add.
- Form security details: the page and referring page, your IP address, browser information, and the result of a spam-prevention check when you submit the form.
- Email permission: if you use the optional checkbox on either form, your choice, the permission wording, and the time of your choice.
How we use information
- To respond to your inquiry and provide requested information.
- To send occasional emails about the topics stated beside the optional checkbox, only if you select it.
- To protect the form from abuse and keep a record of submissions and email permission.
- To meet applicable legal obligations.
Form processing
The Contact and consultation forms send your submission to an application operated for SanEcoTec by our website provider. It stores the inquiry and sends it to the people responsible for replying. Both forms use Cloudflare Turnstile to check for automated submissions. Turnstile handles technical signals for that check, not the text you type into the form. We may also share information with service providers needed to deliver email, or when required by law.
Website analytics
When enabled for this website, SanEcoTec uses Google Analytics 4 to understand which pages are visited, how visitors arrive, and whether visitors begin or successfully submit a consultation request. Google Analytics receives usage information such as page URLs, referring information, device and browser details, and event interactions. It does not receive the names, email addresses, phone numbers, or free-text form answers entered into our forms. Analytics is configured without Google Signals or advertising features.
Data retention
We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your choices
- You can send an inquiry without agreeing to receive optional emails.
- You can withdraw email permission at any time using the unsubscribe link in a message or by contacting us.
- You can ask us about the information you submitted, or request a correction or deletion, by contacting us.
Contact
If you have questions about this Privacy Policy, contact us via the Contact page or to [email protected]. You can also write to SanEcoTec at 15 Fitzgerald Rd, Suite 200, Nepean, ON K2H 9G1, Canada.